Vertex Roofing will do a free 27-point storm inspection and email you a photo-documented damage report inside 24 hours, written the way your insurance carrier needs to read it. Then you get a straight answer: you have claim-eligible damage and here is the evidence, or your roof is fine and here is roughly how long it has left. The report is yours either way.
Hail bruising and wind-lifted shingles are almost invisible from the driveway. What you notice first is usually the ceiling stain, and by then the decking underneath has been wet for a season or two. Meanwhile the clock on your policy is running: most carriers only accept a claim within a set window of the storm date. The roof that could have been a covered claim in March quietly becomes a full out-of-pocket replacement by autumn.
Carriers routinely limit how long after a storm you can file. Waiting to see if it leaks is the single most expensive thing a homeowner does with a roof.
Most roofers hand you a price. A carrier does not pay on a price. It pays on documented, dated, photographed damage tied to a storm event. That is a different piece of paper.
Plenty of roofs we climb do not have a claim. We say so, in writing, and leave. That answer is worth having too, and it costs you nothing.
We only take on four to six jobs a week and we send a real inspector out in a real truck, so we check a few things first. No obligation, no sales call ambush, and we will tell you straight away if you are outside our service area.
Only the owner on the policy can file a roof claim, so this one decides everything downstream.
This is the part most roofers skip, and it is the reason claims get underpaid or thrown out. A price is not evidence. We build the file.
A 45-minute, 27-point inspection: shingles, flashing, vents, valleys, decking, gutters and soft metals. Hail strike counts, wind-lift evidence, measurements, dated photos. Written in the language carriers accept, in your inbox inside 24 hours.
If there is claim-eligible damage, we sit with you and file it properly the first time, with the evidence attached. Filing is always your call and stays in your name. It is your policy.
We are on the roof with your adjuster, pointing at the same shingles our report photographed. This is where a scope gets approved for the real job instead of a patch that leaks again next spring.
Our own crews, not day-labour subs. Tear-off, decking checked and replaced where it is soft, new roof, site cleaned with a magnet run. Then the lifetime workmanship warranty starts.
Every metro fills up with out-of-town crews after a hailstorm. Here is where we differ, in plain terms.
Anyone offering a free roof or to eat your deductible is asking you to take part in insurance fraud, and it is your name on the policy, not theirs. We have been here 15 years and intend to stay.
If your roof is sound, our report says it is sound. Filing a claim on a roof that does not have one is a fast way to raise your premium for nothing.
One call back, fast, then the report. If you go quiet, we assume that is your answer. No twelve-touch follow-up sequence, no door knocking.
Actually free. No trip fee, no diagnostic fee, nothing owed if you decide not to go further. You keep the photo report either way. We do it because the homeowners who do have claim-eligible damage tend to hire the contractor who found it and documented it properly.
No. A good share of the roofs we inspect do not have a claim, and we say so in writing. You get a straight verdict and a rough idea of how many years the roof has left, then we leave. That is the whole point of the Straight-Answer Guarantee.
The claim is filed in your name because it is your policy, but you are not doing it alone. We prepare the documentation, sit with you when you file, and meet your adjuster on the roof so the approved scope matches the actual damage. We are a roofing contractor, not a public adjuster, and we do not give legal or insurance advice.
You owe us nothing. If it was denied on documentation rather than on the merits, which is common, a properly evidenced file is often enough to reopen it. If the damage genuinely is not there, we will tell you that instead of dragging it out.
That is fine and it is a good chunk of our work. Out-of-pocket residential re-roofs generally run $10,000 to $20,000 depending on square footage, pitch and material. You get the same free inspection and the same lifetime workmanship warranty, and we will put the number in writing before anything starts. Financing is available.
About 45 minutes on site. It helps if you are home at the start so we can hear what you have noticed and get your carrier details, but you do not need to follow us onto the roof. The report arrives by email inside 24 hours regardless.
We have been roofing this metro for 15 years under the same name, our crews are ours, and our warranty is only worth something if we are still here to honour it. If you are outside our 40-mile service area we will tell you on the phone rather than sell you something.